1xvet FAQ — Answers to All Your Questions

Depositing from bKash to 1xvet is generally instant — in most cases, the amount is added to your account within a few seconds to a few minutes. There may be a slight delay during peak banking hours. If you have an issue, save your transaction reference number and report it via live chat.

The minimum deposit amount at 1xvet is ৳500 and the minimum withdrawal amount is also ৳500. This limit applies to all payment methods — bKash, Nagad, Rocket, Upay, and bank transfer. There are no hidden fees on small transactions.

Withdrawal requests from 1xvet are generally processed within 5 to 30 minutes. Processing is fastest with bKash and Nagad. If account verification has not been completed, the first withdrawal may take slightly longer. Always provide accurate payment details.

Yes. Nagad and Rocket operate through fully secure methods at 1xvet. All transactions are protected by SSL encryption and no third party receives your information. When depositing, use only 1xvet's official payment gateway and never share your OTP with anyone.

Deposits and withdrawals via bank transfer are supported at 1xvet. Transactions can be made from the country's major banks, including Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. Processing time for bank transfers may be slightly longer than mobile banking but is completed within 30 minutes at most.

1xvet does not charge any fees of its own for deposits or withdrawals. However, your mobile banking provider such as bKash or Nagad may apply their own service charges — these follow the terms of the respective service. All costs are shown clearly and there are no hidden charges.

To bet on BPL (Bangladesh Premier League) matches at 1xvet, first add funds to your account, then go to the cricket section and select your preferred match. You can place bets on markets such as match winner, toss, run line, top batter, and many more. In live betting, odds update throughout the match. Review the odds and stake carefully before placing a bet.

RTP stands for Return to Player — it is the theoretical rate at which a game returns a percentage of total bets as winnings over the long term. It is an average across thousands of spins; results can vary in each session. A higher RTP means the game returns comparatively more in winnings — but it does not guarantee a win.

Yes. 1xvet's live casino runs fully in a mobile browser. Live dealer tables, roulette, blackjack, and baccarat can all be played with good-quality video streaming. For the best experience, use a Wi-Fi or strong mobile data connection.

The games used at 1xvet are developed by internationally recognised game developers including Pragmatic Play, PG Soft, JILI, and Spribe. These developers have their random number generators (RNG) tested through independent audits, which ensures that every outcome is unbiased and not predictable.

Yes. Betting markets for major international cricket tournaments including the T20 World Cup and IPL are available at 1xvet. Special markets and enhanced odds may be available for Bangladesh Tigers matches. Check the cricket section regularly for match schedules and available markets.

Aviator, developed by Spribe, is a crash-style game. A plane begins to fly across the screen and a multiplier increases steadily. If you "cash out" before the plane crashes, you receive your stake multiplied by that multiplier. The longer you wait, the higher the multiplier grows — but the risk of a crash also increases.

After registering at 1xvet, a 100% bonus is available on your first deposit, up to ৳20,000. This means if you deposit ৳10,000 you will receive an additional ৳10,000 as a bonus. You must select the bonus option at the time of deposit to receive it. A 20x wagering requirement must be met before the bonus funds can be withdrawn.

A 20x wagering requirement means you must wager an amount equal to 20 times the bonus money before it becomes withdrawable. For example, if you receive a ৳10,000 bonus, you must place a total of ৳200,000 in bets. The amount each game's bets contribute toward this requirement may vary by game.

1xvet's VIP program has four tiers — Bronze, Silver, Gold, and Platinum. Weekly cashback reaches up to 0.4% at the Bronze tier, 0.8% at Silver, 1.1% at Gold, and up to 1.5% at Platinum. Moving to higher tiers also brings the benefit of priority support and exclusive promotions.

Different bonuses at 1xvet may apply to different games. The welcome bonus is generally valid for casino games and slots. If a bonus is usable on sports betting or cricket, it will be stated in the bonus terms and conditions. Read the relevant terms carefully before claiming any bonus.

Yes. 1xvet offers special promotions during Eid ul-Fitr, Eid ul-Adha, BPL season, and T20 tournaments. These offers are available for a limited time, so check the promotions page regularly. Keeping notifications enabled on your account will let you know about new offers first.

Yes. All personal and financial information at 1xvet is kept secure using advanced SSL encryption technology. Your information is not shared with any third party. You can read our detailed privacy policy for more information.

No. 1xvet is for those aged 21 and above only. Age is verified at registration and proof of age may be requested during identity confirmation after the account is opened. The safety of minors is our highest priority.

1xvet supports responsible gaming. You can voluntarily suspend your account (self-exclusion) for a set period of time. To do so, make a request via our 24/7 live chat support or send an email to [email protected]. No marketing messages will be sent during your break period.

Gambling addiction is a serious issue and 1xvet is aware of this. If you or a loved one shows signs of addiction, our support team can provide confidential assistance. Always play for entertainment, not as a way to solve problems. Visit our responsible gaming page for more information on responsible gaming.

24/7 live chat support in Bengali is available at 1xvet — this is the fastest way to get in touch. You can also contact us by email at [email protected]. There is no phone or WhatsApp number, so please avoid contacting numbers provided elsewhere.